Privacy policy

In this privacy policy, it establishes the way in which personal data will be managed on this website. It is essential that you read and accept it before continuing to navigate.

www.wunder-house.com is a project of GLOBAL FALBALA S.L. (WUNDERHOUSE), whose name is GLOBAL FALBALA S.L. (WUNDERHOUSE), and its CIF: B87062964.

Among the values ​​with which we identify ourselves is transparency, for that reason we want you to know from the beginning, that the privacy of your data is very important for us. This privacy statement explains what personal information we collect from our users and how we use them. We invite you to read these terms carefully before providing your personal data on this website.

On this website, the personal data of the users are respected and taken care of. As a user you should know that your rights are guaranteed.

We have strived to create a safe and reliable space and that is why we want to share our principles regarding your privacy:

  • We never ask for personal information unless it is really necessary to provide the services you require.
  • We never share personal information about our users with anyone, except to comply with the law or in case we have your express authorization.
  • We will never use your personal data for a purpose other than that expressed in this privacy policy.

We have to warn you that this Privacy Policy may vary depending on legislative requirements or self-regulation, so users are advised to visit it periodically.And that will be applicable in case users decide to fill in any of their contact forms where personal data is collected.
In compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce of Spain, we inform you that this website is the property of GLOBAL FALBALA SL hereinafter WUNDERHOUSE with address Calle San Lorenzo 20, Bajo, 28004 Madrid, with CIF B87062964 and registered in the Mercantile Registry of Madrid with the following information: Volume 32530, Folio 62, Page M-585527, Inscription 1st. For any question, you can contact us by e-mail: info@wunder-house.com or by phone 915 99 03 69. The website wunder-house.com, hereinafter the PORTAL, is governed by the regulations exclusively applicable in Spain, being subject to it, both nationals and foreigners who use this website.

Responsible for the processing of your personal data

  • Identity of the Responsible: GLOBAL FALBALA S.L.
  • Trade name: WUNDERHOUSE
  • NIF / CIF: B87062964
  • Postal address: Calle San Lorenzo 20, Bajo, 28004 Madrid
  • Email: info@wunder-house.com
  • Activity: Student residence

For the purposes of the provisions of the General Data Protection Regulation cited above, the personal data that you send us through the forms on the website, will receive the data treatment of “Website users and subscribers” and are treated with the In order to respond to requests made on the web, moderate comments and send you information about the services you consult us.For the treatment of the data of our users, we implement all the technical and organizational security measures established in the current legislation.

Principles that we will apply to your personal information

In the processing of your personal data, we will apply the following principles that meet the requirements of the new European data protection regulation:

  • Principle of legality, loyalty and transparency: We will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
  • Principle of data minimization: We are only going to request the data strictly necessary in relation to the purposes for which we require them. The minimum possible.
  • Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the In the case of subscriptions, we will periodically review our lists and eliminate those inactive records for a considerable time.
  • Principle of integrity and confidentiality: Your data will be treated in such a way that an adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access or improper use of the data of our users by third parties.

    How have we obtained your data?

    The personal data that we treat in GLOBAL FALBALA S.L. (WUNDERHOUSE) come from:

    • Contact form: where we will ask for your name, surnames, email, web page, telephone and your message
    • Report request form. Here we will request you, web page, email, telephone and name.

     

    RECORD OF TREATMENT ACTIVITIES

    Treatment: Customers
    Purpose of the treatment
    Management of the relationship with customers
    Description of customer categories and personal data categories:

    • Customers:
      • People with whom you have a business relationship as clients
      • Categories of personal data:
        • Those necessary for the maintenance of the commercial relationship. Bill, send postal or email advertising, after-sales service and loyalty
        • Identification: name and surnames, NIF, postal address, telephone numbers, e-mail
        • Bank details: for the direct debit of payments

    The categories of recipients to whom the personal data was communicated or communicated:

    • Tax Administration
    • Social Security
    • Banks and financial entities
    • Gestoría

    When possible, the deadlines set for the deletion of the different categories of data:

    • Those foreseen by the tax legislation regarding the prescription of responsibilities

    Treatment: Potential Customers Purpose of the treatment

    • Management of the relationship with potential clients

    Description of the categories of potential customers and categories of personal data:

    • Potential customers:
    • People with whom you want to maintain a commercial relationship as clients
  • Categories of personal data:
  • Those necessary for the commercial promotion of the company
  • Identification: name and postal address, telephone numbers, e-mail

The categories of recipients to whom the personal data was communicated or communicated:

  • Not contemplated

When possible, the deadlines set for the deletion of the different categories of data:

  • One year from the first contact

For what purpose do we treat your personal data?
When a user connects to this website for example to comment on a post, send an email to the owner, subscribe or make a contract, is providing personal information for which is responsible . This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by www.wunder-house.com, only as described in the Legal Notice and in this Privacy Policy. In WUNDERHOUSE there are different systems for capturing personal information and I treat the information provided by interested persons with the following purpose for each capture system (forms):

  • Contact form: We request the following personal information: name, surname, postal address, population, province, postal code, country, email and telephone number, in order to respond to user requirements. For example, we can use this data to respond to your request and respond to any doubts, complaints, comments or concerns you may have regarding the information included in the web, the services provided through the web, the treatment of your personal data, questions referring to the legal texts included in the web, as well as other queries that you may have that are not subject to the contracting conditions. I inform you that the data you provide us will be located in the servers of Arsys (provider GLOBAL FALBALA S.L. (WUNDERHOUSE) S.L.) within the EU.
  • Registration form: We request the following personal information: name, surname, postal address, population, province, postal code, country, email, telephone, language and if You are private or store, to respond to the requirements of users. The treatment of your personal data, questions concerning the legal texts included in the web, as well as other queries that you may have that are not subject to the contracting conditions. I inform you that the data you provide us will be located in the servers of Arsys (provider WUNDERHOUSE ) within the EU.

There are other purposes for which we treat your personal data:

  • To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data obtained through some cookies are also collected and downloaded to the user’s computer when browsing this website, which is detailed in the cookie policy.
  • To manage social networks. WUNDERHOUSE has a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of com, will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user WUNDERHOUSE will treat your data for the purposes of properly administering your presence in the social network, informing about activities, products or services of WUNDERHOUSE. As for any other purpose that the regulations of social networks allow. In no case we will use the profiles of followers in social networks to send advertising individually.
  • To send commercial communications to clients or potential clients.
  • To respond to the exercise of the rights ARCO+, as well as queries and complaints.

According to the provisions of the general regulation of European data protection (RGPD) 2016/679 WUNDERHOUSE with address at Calle San Lorenzo 20, Bajo, 28004 Madrid, will be responsible for the processing of data corresponding to Users of the web and subscribers. WUNDERHOUSE, does not sell, rent or lease personal data that can identify the user, nor will it in the future, to third parties without prior consent. However, in some cases collaborations can be made with other professionals, in those cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest safety standards. Neither will international transfer of personal data be done.

What are your rights when you provide us with your information?

Anyone has the right to obtain confirmation on whether WUNDERHOUSE we are processing personal data concerning you, or not.
Interested persons have the right to:

  • Request access to personal data concerning the interested party
  • Request rectification or deletion
  • Request limitation of your treatment
  • Oppose the treatment
  • Request the portability of the data

Interested parties may access their personal data, as well as request rectification of inaccurate data or, where appropriate, request their deletion when , among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the treatment of their data. WUNDERHOUSE will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As interested, you have the right to receive the personal data that concern you, that you have given us and in a structured format, of common use and mechanical reading, and to transmit them to another person responsible for the treatment when:

  • Treatment is based on consent
  • The data has been provided by the person concerned.
  • The treatment is carried out by automated means.

By exercising your right to the portability of data, you will have the right to have personal data transmitted directly from responsible to responsible when technically possible.
The interested party can revoke his/her consent at any time and exercise their rights of access, rectification, erasure, objection, restriction, and portability through written notification at the following address: Calle San Lorenzo nº20, 28004 Madrid, providing a copy of his ID card or equivalent document and identifying him/herself as someone affected by this authorization.
Interested parties will also have the right to effective judicial protection and submit a claim to the supervisory authority, in this case, the Spanish Agency for Data Protection, if they consider that the processing of personal data that concerns them violates the Regulation.

Legitimation for the treatment of your data

The legal basis for the treatment of your data are:

  • Consent: for the sending any commercial communication to any client.
  • Execution of the contract: The legal basis for processing the interested party´s collected personal data is the execution of the contractual relationship with the client. In case of not providing us with that data the contractual relationship will not be possible.
  • Legal obligations: The answer to the exercising of the ARCO+ rights and queries and claims are based on WUNDERHOUSE´s legal obligations in relations to its clients.
  • To contact or make comments on this website, consent is required with this privacy policy.

The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

Data category

The categories of data that are treated are identifying data.
Specially protected data categories are not treated.

How long will we keep your data?

The personal data provided will be retained:

  • As long as the mercantile relationship is maintained.
  • Until the deletion is requested by the interested party.

To which recipients will your data be communicated?

Many tools that we use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of the activity, www.wunder-house.com, shares data with the following providers under their corresponding privacy conditions:

Google Analytics: A web analytics service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google” ). Google Analytics uses “cookies”, which are text files located on your computer, to help www.wunder-house.com analyze the use made by users of the website. The information generated by the cookie about your use of www.wunder-house.com (including your IP address) will be directly transmitted and archived by Google on servers in the United States.

Hosting: 1 & 1 Internet Spain, S.L.U, with address in Spain. More information at: www.1and1.es (1 & 1 Internet Spain, S.L.U). 1 & 1 Internet Spain, S.L.U treats the data in order to perform its mail hosting services to GLOBAL FALBALA S.L. (WUNDERHOUSE) S.L.

Email marketing: 1 & 1 Internet Spain, S.L.U, with address in Spain. More information at: www.1and1.es (1 & 1 Internet Spain, S.L.U). 1 & 1 Internet Spain, S.L.U treats the data in order to perform its mail hosting services to GLOBAL FALBALA S.L. (WUNDERHOUSE) S.L.

Digital Marketing Services: Brainstormer sales force S.L. , with address C / Arte, 21 2nd D of Madrid. More information at: https://www.yoseomarketing.com/ (Brainstormer sales force S.L.). Brainstormer sales force S.L. deals with the data in order to carry out its web marketing and digital marketing services to GLOBAL FALBALA S.L. (WUNDERHOUSE)

Navigation

When browsing www.wunder-house.com you can collect non-identifiable data, which may include, IP addresses, geographical location (approximately), a record of how services and sites are used, and other data that can not be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

  • Google analytics

We use this information to analyze trends, administer the site, track the movements of users around the site and to gather demographic information about our user base as a whole.

Secret and data security

www.wunder-house.com is committed to the use and treatment of the personal data included by users, respecting their confidentiality and using them in accordance with the purpose thereof, as well as compliance to its obligation to keep them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

www.wunder-house.com can not guarantee the absolute impregnability of the Internet and therefore the violation of data by fraudulent access to them by third parties.

With regard to the confidentiality of the processing WUNDERHOUSE will ensure that anyone who is authorized by WUNDERHOUSE to process customer data (including its staff, collaborators and providers) will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When a security incident occurs, upon receiving WUNDERHOUSE;, we will notify you without undue delay and provide you with timely information related to the Security Incident as it is known or when reasonably requested.

Accuracy and accuracy of data

As a user, you are solely responsible for the accuracy and correctness of the data you submit to www.wunder-house.com, exonerating WUNDERHOUSE, of any liability in this respect. .

Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them properly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by WUNDERHOUSE in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the treatment and for the transfer of data of the interested parties, is revocable at any time by communicating it to WUNDERHOUSE under the terms established in this Policy for the exercise of ARCO rights. This revocation will not be retroactive in any case.

Changes in privacy policy

WUNDERHOUSE reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In these cases, WUNDERHOUSE will announce on this page the changes made with reasonable anticipation of its implementation.

Commercial mail

According to the LSSICE, www.wunder-house.com does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in each of the forms available on the web, the user has the possibility of giving his express consent to receive the newsletter, regardless of the commercial information promptly requested.

In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, www.wunder-house.com undertakes not to send commercial communications without identifying them duly.

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